Astinova, Inc., a California Corporation (“we,” “us,” or “our”) has created this privacy policy (“Privacy Policy) because we know that you care about how information provided to us is used and shared. This Privacy Policy applies to our information collection and use practices: (i) online when you visit our website and (ii) offline when you provide information to us.

Note: Capitalized terms not defined in this Privacy Policy shall have the meaning set forth in our Terms & Conditions.

  1. Acceptance of Terms
    By visiting our Website, you are agreeing to the terms of this Privacy Policy and the accompanying Terms & Conditions, both of which govern your use of our Website. By providing us information offline, you are also agreeing to the terms of this Privacy Policy.
  2. The Information We Collect
    In the course of operating the website and/or interacting with you, we will collect (and/or receive) the following types of information.

    • Personal Information
      When you sign up to be on our email list, receive our newsletters, respond to a survey, register for a class, or purchase any product or service, you may be required to provide us with personal information about yourself, such as your name, address, email address, and telephone number. We do not collect any personal information from Visitors when they use the Website unless they provide such information voluntarily, such as by registering or sending us an email or signing up for our email list or newsletter. All information we collect and/or receive under this section is collectively called “Personal Information.”
    • Order Information
      When you place an Order, you must provide information about the products and services you are seeking to purchase. This information is collectively called the “Order Information.”
    • Billing Information
      When you wish to purchase a product or service, you will be required to provide certain information in addition to the Personal Information and Order Information noted above. This information may include a debit card number, credit card number, expiration date, billing address, activation codes, and similar information. Such information is collectively called the ‘Billing Information.” Although we will have access to the Billing Information, it will also be collected and processed by our third-party payment vendors pursuant to the terms and conditions of their privacy policies and terms of use.
    • Other Information
      In addition to the information noted above, we may collect additional information (collectively referred to as “Other Information”). This information may include:

      • From You. Additional information about yourself that you voluntarily provide to us (e.g. via a survey), such as household income range, gender, product and service preferences, and other information that does not identify you personally.
      • From Your Activity. Information that we automatically collect when you use the Website including, but without limitation:
        • IP addresses, which may consist of a static or dynamic IP address and will sometimes point to a specific identifiable computer or device, browser type and language; referring and exit pages and URLs; date and time, amount of time spent on particular pages; what sections of the Website you visit and similar data; and
        • Information about your device, including the type of device, universally unique ID (“UUID”); advertising identifier (“IDFA”); MAC address; operating system and version (e.g., iOS, Android or Windows); carrier and country location; hardware and processor information (e.g., storage, chip-speed, camera-resolution, NFC enabled); network type (WiFi, 3G, 4G, LTE); and similar data.
      • Third Party Analytics. We use third party analytics services (such as Google Analytics) to evaluate your use of the Website, compile reports on activity, collect demographic data, analyze performance metrics, as well as store and evaluate other information relating to the Website, mobile and internet usage. These third parties use cookies and other technologies to help analyze and provide data to us. By accessing and using the Website, you consent to the processing of data about you by these analytics providers in the manner and for the purposes set out in this Privacy Policy.
  3. Accessing and Modifying Personal Information and Communication Preferences.
    If you are a Registered User, a member of the email list, or a recipient of the newsletter, you may manage your receipt of marketing and non-transactional communications by clicking the “unsubscribe” link. Customers cannot opt out of receiving transactional emails related to their account or their Orders. We will use reasonable efforts to process such requests. However, please be aware that it may not be possible to completely remove or modify information in our subscription database.
  4. How We Use Information
    We use the Personal Information, the Order Information, the Billing Information, and Other Information (collectively referred to as “Information”) to provide our services; to process Orders; to maintain and improve our Website and services to you, to solicit your feedback, and to inform you about our products and services.
  5. How We Protect the Information
    We take commercially reasonable steps to protect the Information from loss, misuse, and unauthorized access, disclosure, alteration or destruction. Please understand we cannot guarantee the security of our databases, nor can we guarantee that the Information you supply will not be intercepted while being transmitted to us over the internet. Specifically, email sent to or from the Website may not be secure, and you should carefully consider what information you send to us via email.
    This Website and its server are operated in the United States. If you are located outside of the United States, please be aware that any Information you provide to us will be transferred to the United States. By using the Website and by providing us Information when using our services or products, you hereby irrevocably consent to this transfer and our use of the Information and data provided by you in accordance with this Privacy Policy.
  7. Children
    We do not knowingly collect Personal Information from children under the age of 13 through the Website. If you are under 13, please do not give us any Personal Information. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children to never provide Personal Information through the Website without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Information to us, please contact us, and we will endeavor to delete this information from our databases.
  8. External Websites
    This Website may contain links to third-party websites. We have no control over the privacy practices or the content of any other websites to which we provide links. Therefore, we are not responsible for the content or the privacy policies of those third party websites. You should check the applicable third-party privacy policy and terms of use when visiting other websites.
  9. Changes to this Privacy Policy
    This Privacy Policy is effective as of the date stated at the top of this Privacy Policy. We may change this Privacy Policy at any time. By accessing the Website and/or using our services after we make changes to this Privacy Policy, you have agreed to accept such changes. To the extent permitted by applicable law, our use of the Information is governed by this Privacy Policy in effect at the time we collect the Information. Please refer back to this Privacy Policy on a regular basis.
  10. How to Contact Us
    If you have any questions about this Privacy Policy, please contact us via email at: